NYLIXA Shipping Policy
Fast, Reliable Delivery for Your Fashion & Beauty Essentials
Order Processing Time
We process all orders within 1–2 business days (excluding weekends and holidays). Once your order is ready, it is handed over to our delivery partners.
Note: During sale periods or special promotions, processing may take 1 additional business day due to high order volume.
Shipping & Delivery Timeline
Metro Cities
Delivered within 3-4 business days after processing
Tier 2/3 Cities
Delivered within 5-6 business days after processing
Remote Areas
Delivered within 7-8 business days after processing
Delivery typically takes 3–7 business days, depending on your location. During peak seasons or holidays, shipping may take a bit longer.
Shipping Charges
| Order Value | Shipping Fee | Delivery Time |
|---|---|---|
| Below ₹999 | ₹50 | 3-7 days |
| ₹999 and above | FREE | 3-7 days |
Pro Tip: Combine orders with friends/family to reach ₹999 and enjoy free shipping!
Delivery Locations
We deliver across all major cities and towns in India. International shipping will be available soon.
Serviceable Areas
All pin codes serviced by our partners: Delhivery, Bluedart, and India Post
Coming Soon
International shipping to USA, UAE, and Singapore (Launching Q4 2024)
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS and email. You can use it to track your order in real-time.
Tracking Tips:
- Tracking updates appear within 24 hours of shipment
- If no updates after 48 hours, please contact us
- Use our Order Tracker for live status
Delivery Attempts
If the courier is unable to deliver the order on the first try, they will make 1–2 more attempts. If all attempts fail:
Return Process
The package will be returned to our warehouse within 7 days
Reshipment
Contact us within 3 days to arrange reshipment (additional charges may apply)
Customer Support
For any shipping-related questions or assistance:
- Email: nylixa.in@gmail.com (Response within 12 hours)
- Call: +91 7631 303 303 (10AM-6PM, Mon-Sat)
- WhatsApp: +91 7631 303 303 (24/7 automated support)